We use the finest ingredients. If you have any questions or concerns regarding a specific ingredient in any of our products (for allergies, etc.), please check with us directly at 888-987-9474 before placing an order. Our gifts include ingredient and nutritional information enclosed with the package.

Most colleges/universities have their own protocol for addressing and receiving packages. We highly recommend contacting the place to which you wish to send the gift and find out information regarding their on-site mail process to ensure delivery to your student. Simply tell them you're trying to send a perishable gift to someone there via UPS, and they will be able to tell you the exact address to which the package must be sent. Most educational institutions will not give the UPS driver access to their grounds/facilities to search out a recipient directly for the safety of the students and staff, so the package must be received by a central location (college/dorm mail center, front desk/reception, shipping dock, etc.). Once received, the mailing center shall either deliver the package to your recipient or alert him/her of its arrival for pick-up. **Additionally, many educational institutions can only receive deliveries Monday through Friday, and do not allow for Saturday deliveries. Given the perishable nature of our products, it is always best to find out as much information as possible before ordering to ensure your gift is received in a timely manner (i.e., how to fill out the UPS shipping label properly, where specifically the package will be delivered to, who will sign for it, etc.).

All orders must be completed by 4:30pm Eastern Time (11:00 am EST Personalized/Theme cakes) to be processed that day and be eligible for next day delivery. Please know that we are unable to make any exceptions to this shipping cutoff time. Our packages are picked up at our shipping facility at the latest time possible so that we may offer such a quick turnaround time for our customers special occasions.

When we offer free shipping or promotional discounts you will be the first to know as you will receive notice of the offer via email from bakemeawish.com. We typically also have the offer prominently displayed on our website. Sadly, there are many deceptive businesses online that entice customers to their coupon sites by stating offers of free shipping and discounts. We typically do not have any affiliation with these sites. Please call (888-987-9474) or email ([email protected]) if you have any questions about an offer you have seen online.