Great Question! All of our bakeries undergo audits to ensure the cleanliness of the facilities exceeds FDA requirements. Additionally, each facility is also Kosher-certified, which means the cleaning and sterilization of workspace and equipment is maintained on an hourly basis. It also covers the protective gear worn by employees and the handling of foods throughout the fulfillment process. Each food item we provide is sealed fresh right at the bakery, to ensure a safe and delicious gift, every time!

There are certain days throughout the year on which we cannot deliver, such as Sundays (as UPS does not operate that day), certain holidays, and in some cases, the day directly following a holiday. We also cannot deliver gifts on Mondays between Memorial Day and Labor Day, due to summer heat. The days on which delivery is not possible are grayed out on our calendar.

Cardboard Box: We recommend breaking down the white Bake Me A Wish box and disposing of it in the appropriate cardboard recycling area. Gel Packs: The best way to dispose of the gel ice packs is to allow them to fully thaw. Next, cut open the side and empty the gel into your waste receptacle. Recycle the empty plastic pouch with other plastics. We highly recommend that you do not put the thawed gel down your sink or septic tank. While it is nontoxic and non-hazardous, it can further clog the pipes if there is a pre-existing clog. The method above is the best method of disposal. Dry Ice: The dry ice will arrive in a plastic bag inside of the cooler. If you receive the gift and there is an empty bag with no dry ice; than the dry ice did its intended job. The dry ice will slowly evaporate releasing the cold to keep your gift safe and secure from the heat. Please dispose of the plastic bag into your garbage. If you receive your gift with ruminates of dry ice, we recommend removing the dry ice bag from the cooler, removing your gift and then returning the bag to the empty cooler leaving it at room temperature in a well-ventilated area until evaporated. Please note, do not touch dry ice with bare skin. Dry ice may burn skin if not protected. Additionally, DO NOT dispose of the dry ice in your sink as it may cause damage to your plumbing. Coolers: What’s cool about our coolers? We use recycled Styrofoam that is environmentally conscious. Yes! Contrary to popular belief, Styrofoam can be recycled! Bake Me A Wish only uses recycled foam for its coolers and encourages its recipients to help keep the cycle going. For a complete list of locations that allow drop off of polystyrene material for recycling, please visit: https://www.foamfacts.com/recycling/ If your area does not recycle Styrofoam, please reuse our coolers. Keep it handy in the trunk of your car for heat sensitive groceries. Pack a lunch for a family outing. Keep snacks and drinks cool for random road trips!

Though your recipients phone number is printed on the UPS shipping label unfortunately, UPS drivers do not carry company cell phones and cannot contact your recipient before, upon, nor following a delivery attempt.