We highly recommend when entering the delivery address to note by your recipient's name if they are a Guest or an Employee of the business as to reduce confusion for delivery by the employees of the business. Recipient name 'GUEST' (Please use name of guest on reservation) Business Name Street Address Suite Number (if known) City, State, Zip Code. Additionally, we do recommend contacting the hotel prior to the arrival of the delivery to inform them of the perishable nature of the gift and the date of delivery.

Though your recipients phone number is printed on the UPS shipping label unfortunately, UPS drivers do not carry company cell phones and cannot contact your recipient before, upon, nor following a delivery attempt.

Most colleges/universities have their own protocol for addressing and receiving packages. We highly recommend contacting the place to which you wish to send the gift and find out information regarding their on-site mail process to ensure delivery to your student. Simply tell them you're trying to send a perishable gift to someone there via UPS, and they will be able to tell you the exact address to which the package must be sent. Most educational institutions will not give the UPS driver access to their grounds/facilities to search out a recipient directly for the safety of the students and staff, so the package must be received by a central location (college/dorm mail center, front desk/reception, shipping dock, etc.). Once received, the mailing center shall either deliver the package to your recipient or alert him/her of its arrival for pick-up. **Additionally, many educational institutions can only receive deliveries Monday through Friday, and do not allow for Saturday deliveries. Given the perishable nature of our products, it is always best to find out as much information as possible before ordering to ensure your gift is received in a timely manner (i.e., how to fill out the UPS shipping label properly, where specifically the package will be delivered to, who will sign for it, etc.).

All item details such as size, serving size etc can be found towards the bottom of the item page. Most of our gourmet cakes are 7 inches and serve approximately 6-8 people. Our cakes are known for their richness and decadence and are typically served in smaller slices because of this. 10-inch cakes serve 12 to 15 people, Sheet Cakes (Quarter Sheet Cake 9x13x3) serve 20 to 24 people. Mini Cupcakes are available in One Dozen and serve 4-6 people. Jumbo Cupcakes are available in a 4 Pack and serve 6-8 people. Pies are 8 inches Round and feed 6-8 people.