No problem. Please contact our Customer Care Team by phone (888-987-9474) or email ([email protected]) regarding the missed discount. As long as your order has not yet shipped, we'll be happy to apply the promo code to your order.

We recommend removing the gift from the cooler as soon as possible to rest at room temperature for up to one hour before enjoying. You can leave the shrinkwrap on the gift until you serve. Our gifts stay good in an airtight container in the refrigerator for up to 5 days, or in the freezer for up to 2 months. All care instructions are listed on the cake labels Refrigerated cakes (layer cakes, cheesecakes): good for 5 days refrigerated Brownie / coffee cakes/4-inch cakes: good for 5 days, non-refrigerated and covered Frozen: all cakes can be frozen for 2 months. Cookies / brownies: eat within 5 days. Do not freeze, do not refrigerate.

All item details such as size, serving size etc can be found towards the bottom of the item page. Most of our gourmet cakes are 7 inches and serve approximately 6-8 people. Our cakes are known for their richness and decadence and are typically served in smaller slices because of this. 10-inch cakes serve 12 to 15 people, Sheet Cakes (Quarter Sheet Cake 9x13x3) serve 20 to 24 people. Mini Cupcakes are available in One Dozen and serve 4-6 people. Jumbo Cupcakes are available in a 4 Pack and serve 6-8 people. Pies are 8 inches Round and feed 6-8 people.

Most colleges/universities have their own protocol for addressing and receiving packages. We highly recommend contacting the place to which you wish to send the gift and find out information regarding their on-site mail process to ensure delivery to your student. Simply tell them you're trying to send a perishable gift to someone there via UPS, and they will be able to tell you the exact address to which the package must be sent. Most educational institutions will not give the UPS driver access to their grounds/facilities to search out a recipient directly for the safety of the students and staff, so the package must be received by a central location (college/dorm mail center, front desk/reception, shipping dock, etc.). Once received, the mailing center shall either deliver the package to your recipient or alert him/her of its arrival for pick-up. **Additionally, many educational institutions can only receive deliveries Monday through Friday, and do not allow for Saturday deliveries. Given the perishable nature of our products, it is always best to find out as much information as possible before ordering to ensure your gift is received in a timely manner (i.e., how to fill out the UPS shipping label properly, where specifically the package will be delivered to, who will sign for it, etc.).