Upon delivery, UPS will note the UPS tracking linked to your gift with the time, delivery address and the location where the gift was delivered. Home deliveries usually will state front door, back door or even garage. Apartment deliveries are made to the front door of your recipient's residence however, if the door is inaccessible by UPS or if the area is deemed unsafe by the UPS driver, UPS will deliver the gift to the front office/leasing office etc and note the tracking information as such. Business locations and hotels/motels typically will have a designated delivery location for UPS deliveries. The UPS driver will have to leave the gift at the designated location (ie dock, loading dock or front desk) for the safety of the employees and guests the UPS driver is not allowed to roam the location to search for your recipient. Once the gift has been delivered to the designated location, it is then the businesses responsibility to sort the gifts and deliver them to their owner. Educational Institutions deliveries will be made to the front office or to the student mail center. At the time of delivery, the educational institution will follow their practices and policies to make your student aware of the delivery.

Yes. All our gifts include a greeting card reflecting the occasion of your gift. 250 characters of well-wishing can be entered on the card.

Bake Me A Wish! takes the utmost care with each and every gourmet bakery gift we ship. Our system is tried and true, utilizing various components such as dry ice, polystyrene, and ice gels to keep your gift secure and fresh. Our gifts are always backed by our strong 100% guarantee for fresh delivery!

To cancel your order, correct the address or make any alteration to the occasion or greeting card, please call our Customer Care Team directly at 888-987-9474 or email at [email protected]. Alteration requests must be received no later than 3:30 pm Eastern Time (11:00 am EST Personalized/Theme cakes) on the date of shipment (i.e., before the gift physically ships out). Once an order has shipped or the cut off time has passed, the order may not be cancelled or altered. Once the alteration has been made to an order you will receive an updated order confirmation. Emailed requests will receive an emailed confirmation of the change. Please note During holiday shipping, gifts may not be able to be altered after a shipping label is created