AM service can be added to your order if offered by UPS to the delivery address. UPS AM delivery upgrade is $10.00 and can only be added by contacting our Customer Care team (888-987-9474) or email ([email protected]). Sadly UPS does not offer Saturday AM delivery service. UPS AM deliveries are made between 8 am and 1 pm.

There is an additional $25 charge for delivery to Alaska and Hawaii on top of regular shipping and handling charge of $24.46. Deliveries can only be made Wednesday- Friday by using 2-day air service. To see if the gift of your choice is available to ship to Hawaii/Alaska, view the item page of the product you are interested in and find the shipping information at the bottom of the page. If the item is available for a 2-day shipping the gift is able to be delivered to Hawaii/Alaska. IMPORTANT! Bake Me A Wish! cannot be held responsible for incorrect or omitted information. Any exception received, due to missing or bad information, immediately nullifies guaranteed delivery. Apartment numbers and suites for residential and business deliveries must be included for on-time delivery. Your cake will not be delivered on time without this information!

If you discover after your order has shipped that there is a problem with the address, we do have options.

UPS Change of Address: UPS offers a service to intercept a package that is already in transit and change or update the shipping address. There is a charge of $18 and it typically will cause a one business day delay in delivery. You must contact our Customer Care team at 888-987-9474 and provide payment details before we can make the adjustment to the address of a package in transit. Once a change of address has been made with UPS and additional transit time is imposed on our perishable gifts, we no longer guarantee the freshness of our gifts.

IMPORTANT! Bake Me A Wish! cannot be held responsible for incorrect or omitted information. Any exception received, due to missing or bad information, immediately nullifies guaranteed delivery. Apartment numbers and suites for residential and business deliveries must be included for on-time delivery. Your cake will not be delivered on time without this information! UPS Will Call: UPS offers a service to hold your package at the nearest UPS customer center for pickup. There is no charge for this service. If you request the will call on the same day delivery is due, the local UPS driver will take your package to the customer center after their route is complete. We are unable to tell you a specific time the package will be available for pick up. You must contact the local UPS customer center. We will provide you with the address and phone number of the location. A government issued photo ID is required when shipping or picking up a package at a UPS Customer Center and must match the name of the receiver on the shipping label. Please note: UPS Will Call option not offered for all locations due to UPS restrictions

This is an issue with Paypal, as they will not pass recipient information through your Paypal account unless you've saved that address in Paypal. Rest assured we have the recipient info you entered at bakemeawish.com; please use our notifications for your order status!!