Our gifts are Kosher, but while we never want to exclude anyone from experiencing our delicious gourmet baked goods, we do not currently offer specialty products such as those listed as- Halal, Vegan, Dairy Free, Egg Free, Sugar Free or Completely Nut Free (we have trace warnings on all of our products).

We highly recommend when entering the delivery address to note by your recipient's name if they are a Guest or an Employee of the business as to reduce confusion for delivery by the employees of the business. Recipient name 'GUEST' (Please use name of guest on reservation) Business Name Street Address Suite Number (if known) City, State, Zip Code. Additionally, we do recommend contacting the hotel prior to the arrival of the delivery to inform them of the perishable nature of the gift and the date of delivery.

If your recipient has not been able to locate their gift at the location stated by UPS delivery notification email, please notify us by calling our customer care team toll free at 888-987-9474 or email us at [email protected] and a representative will contact you shortly thereafter to resolve the matter. "

Most colleges/universities have their own protocol for addressing and receiving packages. We highly recommend contacting the place to which you wish to send the gift and find out information regarding their on-site mail process to ensure delivery to your student. Simply tell them you're trying to send a perishable gift to someone there via UPS, and they will be able to tell you the exact address to which the package must be sent. Most educational institutions will not give the UPS driver access to their grounds/facilities to search out a recipient directly for the safety of the students and staff, so the package must be received by a central location (college/dorm mail center, front desk/reception, shipping dock, etc.). Once received, the mailing center shall either deliver the package to your recipient or alert him/her of its arrival for pick-up. **Additionally, many educational institutions can only receive deliveries Monday through Friday, and do not allow for Saturday deliveries. Given the perishable nature of our products, it is always best to find out as much information as possible before ordering to ensure your gift is received in a timely manner (i.e., how to fill out the UPS shipping label properly, where specifically the package will be delivered to, who will sign for it, etc.).