Upon delivery, UPS will note the UPS tracking linked to your gift with the time, delivery address and the location where the gift was delivered. Home deliveries usually will state front door, back door or even garage. Apartment deliveries are made to the front door of your recipient's residence however, if the door is inaccessible by UPS or if the area is deemed unsafe by the UPS driver, UPS will deliver the gift to the front office/leasing office etc and note the tracking information as such. Business locations and hotels/motels typically will have a designated delivery location for UPS deliveries. The UPS driver will have to leave the gift at the designated location (ie dock, loading dock or front desk) for the safety of the employees and guests the UPS driver is not allowed to roam the location to search for your recipient. Once the gift has been delivered to the designated location, it is then the businesses responsibility to sort the gifts and deliver them to their owner. Educational Institutions deliveries will be made to the front office or to the student mail center. At the time of delivery, the educational institution will follow their practices and policies to make your student aware of the delivery.

The evening that your package ships out you will be emailed a UPS tracking number around 6:00 PM EST.

You can also track your gift and view the details of your past and present orders, by viewing your account on our website.

Log into your account by using your email address and password on our website. Once logged in, click on 'MY ACCOUNT', 'VIEW MY ORDERS'. Click on 'TRACK' to view your gifts location through UPS.

If your item has been issued a tracking number, it will appear under the shipping info. (tracking numbers are typically issued by 6pm EST the evening your order ships out, typically 1-2 days before the scheduled delivery date.) You can click where it says 'TRACK' under the UPS tracking number, and you will be taken to the detailed UPS tracking information.

UPS will update your tracking details as soon as it has been delivered. Within approximately an hour you will receive a confirmation of delivery email.

Great Question! All of our bakeries undergo audits to ensure the cleanliness of the facilities exceeds FDA requirements. Additionally, each facility is also Kosher-certified, which means the cleaning and sterilization of workspace and equipment is maintained on an hourly basis. It also covers the protective gear worn by employees and the handling of foods throughout the fulfillment process. Each food item we provide is sealed fresh right at the bakery, to ensure a safe and delicious gift, every time!

We use the finest ingredients. If you have any questions or concerns regarding a specific ingredient in any of our products (for allergies, etc.), please check with us directly at 888-987-9474 before placing an order. Our gifts include ingredient and nutritional information enclosed with the package.